Refund Policy

Our Return and Refund Policy was last updated 11 January 2023

Thank you for shopping at mydukaan.io/forestfreshfoods.

If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that you’ve purchased from us.

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

Definitions

For the purposes of this Return and Refund Policy:

“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Forest Fresh Foods

“Goods” refers to the items offered for sale.

“Orders” means a request by you to purchase goods from us.

“Website” refers to mydukaan.io/forestfreshfoods, accessible from https://mydukaan.io/forestfreshfoods

“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel your order within 1 hour without giving any reason for doing so.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:

By sending us an email: sayli.forestfresh@gmail.com

If cancelled successfully, refund will be processed for prepaid orders in next 3-4 days.

Conditions for Returns

Since these are dry fruits which are under Grocery - Food category; returns are not permitted.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Contact Details: sayli.forestfresh@gmail.com